Splunk Incident Intelligence
Solve problems faster with a unified incident response with Splunk Incident Intelligence.
How does Splunk Incident Intelligence work
Bring order to on-call chaos
Unify incident response
Enable seamless collaboration through integrated ChatOps and auto-ticketing with ITSM tools, while also ensuring teams receive proactive notifications regarding the status of incidents.
Resolve incidents faster
Empower your team to minimize mean time to resolve (MTTR) and address issues before they affect customers by leveraging directed troubleshooting, surfacing related incidents, and providing recommendations for responders.
Streamline on-call
Streamline on-call scheduling, routing, escalations, and notifications to easily identify the right personnel and expedite your workflow.
Features
Unified incident response
Enable unified incident response and reduce unplanned downtime.
Full-context incident management
Equip your on-call teams with a unified console that provides comprehensive data across the entire stack, enabling them to swiftly resolve incidents.
Directed troubleshooting
Experience intuitive and directed troubleshooting that precisely identifies the root cause, timing, and impact of issues, eliminating the need to switch between multiple tools.
Alert preview
Gain confidence in your deployments by updating policies and previewing associated alerts, ensuring that you have full visibility and control over what you ship.
Incident details
Access detailed incident information effortlessly and gain valuable insights through comprehensive alert statistics.
Integrated ChatOps
Continue leveraging your team’s preferred ChatOps tools seamlessly by integrating with popular platforms such as Slack and Microsoft Teams.
Mobile-first on-call experience
Empower on-call teams with comprehensive situational awareness at their fingertips, allowing them to work flexibly from any location.